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Everything you need to know about CAHPS and HOS

From March through June, some of our Medicare members who have been randomly selected by the Centers for Medicare and Medicaid Services (CMS) will be asked to complete the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey and June through November for the Health Outcomes Survey (HOS). Here’s what you need to know!

Updated Agent Guide available on Jarvis

The updated Agent Guide is now available in the Knowledge Center. Look for updates in red and be sure to discard previous versions.

The Agent Guide is a comprehensive document that outlines UnitedHealthcare’s rules, policies and procedures. It provides you with resources on how to conduct business in an efficient and compliant manner. This guide contains answers to agents’ most frequently asked questions when it comes to doing business with UnitedHealthcare.

Rate information for AARP Medicare Supplement Plans

Annual rate change information for AARP® Medicare Supplement Insurance Plans from UnitedHealthcare® is now available in some states. Click below to see what’s new.

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