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Single Sender Verification

To protect your sending reputation and to uphold legitimate sending behavior, we require customers to verify their Sender Identities. This article will walk you through all the necessary steps to verify a Single Sender, one of two methods of verifying a Sender Identity.

Adding a Sender

  1. Under Settings in the navigation bar, click Sender Authentication.
  2. Proceed with Single Sender Verification by selecting Get Started under Verify an Address.
Sender Auth Page
  1. You will be taken to the Single Sender Verification page. Under Create your First Sender, click Create New Sender to load a form modal.
Sender Management
Create New Sender
  1. Fill in all of the fields in the form modal and then click Create.

Form Fields

  • From Name – This is a user-friendly name that is displayed to your recipient when they receive their email.
  • From Email Address – This will display to the user as the email address that sent this email. We will send the verification email to the address you enter in this field. If you have not received your verification email after some time, please refer back to the Sender settings and confirm that the “From” email is a valid address.
  • Reply To – If your user hits reply in their email, the reply will go to this address.
  • Company Address, City, State, Zip Code, Country – Your business address.
  • Nickname – A label for your sender identity to help you identify it more quickly. This label is not visible to your recipients.

When filling the “From Email Address” field, you may notice a warning when entering an address at yahoo.com, aol.com, gmail.com, and some other domains. This warning indicates you should not use the address as your verified Single Sender because your messages will likely fail a DMARC check. For more details, see our comprehensive DMARC page.

  1. Check the inbox of the email address that you entered and click the link in the email to verify the Sender address.

If, for any reason, you need to resend the verification email, click the action menu on the Single Sender Verification page and select Resend Verification. We will deliver a new confirmation email to the address you are attempting to verify.

Resend Verification

If you have an authenticated domain and your sender email address matches that domain exactly, your sender identity will be verified automatically.

You will now see a page confirming the verification of your address. Click Return to Single Sender Verification to add more addresses or make any changes to the address you just verified. Congratulations, you are now ready to send email with SendGrid.